Inside Sales / Customer Service Rep

Employee Type: Temp
Experience: Inside Sales
Location: Pasadena, TX 77502
Job Reference #: 47-103094-18EM
Salary: $15-$17/hr
Company Industry: Oil and Gas
Job Title: Inside Sales / Customer Service Rep

Position Summary

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services. Responsible for processing orders and assisting customer with inquiries regarding parts and orders.

Responsibilities for Inside Sales / Customer Service Rep

*Interface with customers regarding expedited and regular orders by telephone or electronically.
*Respond promptly to all customer and internal questions.
*Keep records of customer interactions and transactions and follow up as needed.
*Communicate and coordinate with Production and Shipping on behalf of the customer to ensure the required ship dates for orders are met.
*Process orders, daily data entry, print and organize orders according to priority.
*Evaluate customer requirements to ensure orders can be shipped on time.
*Other duties as needed and assigned.

Qualifications for Inside Sales / Customer Service Rep

*Must be able to handle multiple priorities.
*Must have excellent communication skills with the ability to listen, probe, write and speak concisely.
*Must possess strong interpersonal skills as well as the ability to work in a fast paced environment.
*Must be extremely well organized and detail oriented along with exposure to office and manufacturing environments.
*Exceptional attendance and strong work ethic

Essential Skills and Experience:
*High school diploma or equivalent required. College degree preferred.
*1-2 years’ experience in a customer service environment preferred
*Excellent communication skills both verbal and written.
*Ability to type with accuracy, estimated up to 75% data entry required to include email correspondence, recording inquires and comments.
*Working experience with an MRP and CRM preferred.
*Must be well organized with the ability to prioritize
*Attention to detail and accuracy is a must
*Able to interface professionally and responsibly with customers and visitors via, phone, email or in person.
*Ability to work under pressure

Compensation & Benefits for Inside Sales / Customer Service Rep

As a Burnett/Choice temporary or contract employee, you can benefit from Weekly Pay, Direct Pay Deposit, Global Card Paycard, Medical Indemnity Plan, Free Online Training, and Credit Union Membership (Houston, El Paso, Dallas, San Antonio). Plus, the ability to earn Service Bonuses, Holiday Pay, Referral Bonuses, and company ownership in our Employee Stock Ownership Plan.

Position Type for Inside Sales / Customer Service Rep


If you have questions concerning this position, please contact  Elena Mazaraki.
Thank you for choosing Burnett Specialists.    Equal Opportunity Employer M/F/D/V

Meet your Recruiter

Elena Mazaraki
Direct Hire Recruiter
Specializing in matching talent with Human Resources, Sales, Marketing, and Administrative roles.
Company Name:   Burnett Specialists